[date]

John Doe
ABC Corporation
Sometown
Somewhere, NA 12345

Dear John,

You have an appointment with Mr. John Smith, Managing Director of XXX Ltd. on Thursday March 6th at 4pm. Due to unforeseen circumstances, Mr. Smith regrets that he has to postpone your appointment.

I wish to apologize on Mr. Smith's behalf, and would appreciate you calling me at the number above in order to reschedule.

Sincerely,

[Signature]

Miss J Smith Jr
PA to Jane Smith.

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