[date]

John Doe
ABC Corporation
Sometown
Somewhere, NA 12345

Dear John,

At XYZ Corporation, optimum quality and service levels are high on our priority list. As we continue our quest to improve both our products and our services, we would like to seek your valued opinions through our Customer Care Questionnaire.

All responses that we receive will be used for the sole purpose of this survey. Your details will remain completely confidential.

We appreciate both your time, and your input, as our customers have always been the most important factor in our success. Please use the prepaid envelope enclosed to return your form, or alternatively, you can access it online via http://www.Some-Website-Address-Here.com.

Sincerely,

[Signature]

A. N. Other
Accounts Director

Enclosures: 2

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